• Business
  • Business News
  • Video
  • Contact
Aycliffe Today
Aycliffe Today
  • Business
  • Business News
  • Video
  • Contact
  • Follow
    • Facebook
    • Twitter
    • Youtube
Home
Business

Telemarketing firm doubles workforce in a year

January 24th, 2012 tania Business 0 comments 0

A North East pay-by-results telemarketing firm is celebrating its on-going success after doubling its workforce and increasing its services to keep up with an expanding client base.

Touchstone Leads, based in Shildon, County Durham, has made an excellent start to 2012 by appointing three new business development team members to meet client demand, taking the Company’s total number of staff to 10.

Touchstone’s success is mainly due to its unique standpoint of only billing clients for leads that meet their criteria – a factor which has proved popular with a number of heavyweight UK businesses.

Another factor in the Company’s expansion is the launch of telemarketing workshops aimed at improving people’s telephone skills and confidence.

Touchstone managing director Kevin Ireson said: “Running a telemarketing business has inspired me to help businesses learn how to increase their sales – and I thought that providing workshops would be the best way to do this.”

He added: “I’m so pleased with the progress that Touchstone has made in gaining clients and growing its workforce, especially in this difficult economic climate. I now have plenty of work for the new business development team to build on.”

The new business development team consists of business development manager Ann Boyd, business development support Lauri Hollis and a new team leader, all recruited this month. They were taken on alongside the earlier-appointed telesales executive Daniel Kebede and telesales trainee Imogen Smart.

It is hoped that Touchstone’s expansion will help it to reach the £1 million turnover mark this year and continue its national expansion with colleges and businesses throughout the UK.

Some of Touchstone’s most recent clients include Bishop Auckland College, Mid-Cheshire College and medical and safety technology firm Draeger Safety UK Ltd.

Bishop Auckland College was particularly pleased at the work undertaken by Touchstone to help improve its engagement with employers.

Rob Richardson, head of Business Development at the College, said: “We decided to give Touchstone Leads the opportunity to see if we could increase the level of employer contact during our quieter period.

“I was pleasantly surprised not only by the number of appointments Touchstone was able to secure for us, but also the quality of the appointments and I am now very optimistic that many of these appointments will turn out to be apprenticeships.”

Touchstone Leads will be holding its next telemarketing workshop in Durham on January 25th. For more information on the Company and its services, please visit: www.touchstoneleads.co.uk.

● Pictured is the Touchstone Leads team: Cassandra Hallam, Dan Kebede, Imogen Smart, Louise Swinbank, Kevin Ireson, Joe Carpenter, Mark Heslop, Ann Boyd and Lauri Hollis.

 

Share it!

Facebook Twitter Google+ LinkedIn Pinterest
Next article Durham Wildcats 94, Newcastle Eagles 101
Previous article Rotary Club Offers Free Trip to Brazil

Related News

Business

NC Group: Building the future workforce of Aycliffe’s engineering sector

Aycliffe Business Park is home to hundreds of thriving manufacturing and engineering businesses – but with...
Business

How Senstronics culture has nurtured life-changing career for Jack

From delivering pizzas in Stockton to managing a high-tech maintenance team, Jack Rickaby’s journey is...
Business

Strategic expansion for family firm as industrial suppliers set up shop in Aycliffe

A fasteners and industrial supplies business with a proud family history is investing in the future by...

LATEST VIDEO

This week on A.T

Sep 23rd 1:40 PM
Community

Fun and Food scheme benefits thousands of children in County Durham

Sep 22nd 4:18 PM
Business

NC Group: Building the future workforce of Aycliffe’s engineering sector

Sep 18th 4:49 PM
Sport

Newton Aycliffe Juniors round-up

Sep 18th 9:44 AM
Business

How Senstronics culture has nurtured life-changing career for Jack

Sep 17th 12:47 PM
Community

Helping to create thriving communities across County Durham

Sep 17th 10:30 AM
Business

Strategic expansion for family firm as industrial suppliers set up shop in Aycliffe

Sep 16th 9:01 PM
Sport

Aycliffe prepare for FA Trophy trip

Sep 16th 3:09 PM
News

Chaos reigns as Durham County Council announces new cabinet after just 100 days

Sep 16th 10:47 AM
Sport

Aycliffe Cricket round-up

Sep 15th 4:27 PM
Community

Newton Aycliffe school children celebrating new facilities

Recommend
Follow @AycliffeToday
  • Business
  • Business News
  • Video
  • Contact
  • Back to top
© Aycliffe Today 2019. All rights reserved.
Developed by Thrive

Get our latest news direct to your inbox every Friday - subscribe to our free e-newsletter today.

Subscribe Now